Unique Nails & Spa 📍 160 Hwy 20 W Unit 7, Fonthill, ON L0S 1E5 To ensure a smooth and enjoyable experience for all our clients, please review our salon policies: 1. Appointments & Walk-ins • Appointments are recommended to guarantee your preferred time. • Walk-ins are welcome based on availability. • Please arrive 5-10 minutes early for your appointment to allow time for check-in. 2. Late Arrivals • Arriving more than 10 minutes late may result in a shortened service or rescheduling. • If you know you’ll be late, please contact us. We will do our best to accommodate you, but your service may need to be adjusted to fit the schedule. 3. Cancellations & No-Shows • We kindly ask for 24-hour notice for cancellations or rescheduling. • No-shows may be subject to a cancellation fee or require a deposit for future bookings. 4. Refunds & Redo Policy • Services are non-refundable. • If you are not satisfied with your service, please notify us within 48 hours, and we will offer a complimentary fix. • We are not responsible for issues caused by factors beyond our control, such as personal misuse or accidents after leaving the salon. 5. Health & Safety • For your safety, please inform our staff of any allergies, skin conditions, or health concerns prior to your service. • We follow strict sanitization protocols to ensure a clean and safe environment. 6. Children & Pets • Children are welcome but must be supervised at all times. • Pets are not allowed in the salon, except for certified service animals. 7. Payment & Gratuity • We accept cash, credit, and debit cards. • Gratuities are not included in the service price but are always appreciated. 8. Personal Belongings • Please keep track of your belongings. Unique Nails & Spa is not responsible for any lost or stolen items. Thank you for choosing Unique Nails & Spa! We look forward to providing you with an exceptional experience. If you have any questions or concerns, feel free to reach out to us.